Customer-First Hire & Sales Coordinator

GAP Group Ltd.; Liverpool; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Life Assurance

Health & Wellness Support

Generous holidays

Job summary

GAP Group Ltd. in Liverpool is seeking a Hire & Sales Coordinator for our Plant & Tool division. You will be the first point of contact for customers, handling hire requests, coordinating logistics, and keeping operations running smoothly in a busy depot environment.

The role offers real career progression in a growing business and requires excellent customer service, a drive to increase sales, and strong IT skills. If you thrive under pressure and enjoy teamwork, we’d love to hear from you.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can also work independently and use their initiative.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Customer service

Sales drive

Communication

Organisational skills

Team player

Independent worker

Tools

Outlook

Excel

Job description

GAP Group Ltd. in Liverpool is seeking a Hire & Sales Coordinator for our Plant & Tool division. You will be the first point of contact for customers, handling hire requests, coordinating logistics, and keeping operations running smoothly in a busy depot environment.

The role offers real career progression in a growing business and requires excellent customer service, a drive to increase sales, and strong IT skills. If you thrive under pressure and enjoy teamwork, we’d love to hear from you.