Plant & Tool Hire & Sales Coordinator — Fast-Paced Growth

GAP Group Ltd.; Oxford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Generous holidays

Life Assurance

Health & Wellness Support

Training and development

Job summary

GAP Group Ltd. is seeking a Hire & Sales Coordinator for our Plant & Tool division in a busy depot environment. You will act as the first point of contact for customers, manage hire requests, coordinate logistics, and help drive sales with a customer-first mindset.

You will thrive in a high-volume, energetic setting, delivering exceptional service while building relationships with customers and suppliers. This role offers real career progression within a growing business.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and organisational skills with attention to detail.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Customer service

Sales drive

Communication

Organisational skills

IT skills

Tools

Outlook

Excel

Job description

GAP Group Ltd. is seeking a Hire & Sales Coordinator for our Plant & Tool division in a busy depot environment. You will act as the first point of contact for customers, manage hire requests, coordinate logistics, and help drive sales with a customer-first mindset.

You will thrive in a high-volume, energetic setting, delivering exceptional service while building relationships with customers and suppliers. This role offers real career progression within a growing business.