Customer Experience Team Member (Part-Time)

The Learning Shop; Dartford; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Employee discount

Pension plan

Holiday allowance

Profit bonus

Free refreshments

Job summary

Oliver Bonas is seeking a part-time Team Member to join the store at Bluewater. You will help deliver a fantastic customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

The role requires flexibility to work key days across the week, with schedules adapting to business needs. OB values collaboration, kindness and a positive, energetic approach in a fun environment.

Qualifications

• Provide excellent customer service and create a great store experience.
• Maintain strong product knowledge and share it with customers.
• Communicate clearly with the team to coordinate tasks.
• Demonstrate organisational skills and multi-task effectively.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute to team sessions.
• Embrace ownership of tasks and set a good example for the team.
• Adhere to operational practices: stock deliveries, health and safety, stock takes and replenishment.
• Maintain housekeeping standards throughout the store and back-of-house areas.
• Support other stores where needed.
• Be aware of sales targets and current performance vs. targets.

Skills

Customer service

Communication

Multi-tasking

Organisation

Job description

Oliver Bonas is seeking a part-time Team Member to join the store at Bluewater. You will help deliver a fantastic customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

The role requires flexibility to work key days across the week, with schedules adapting to business needs. OB values collaboration, kindness and a positive, energetic approach in a fun environment.