Customer Experience Team Member — Flexible Part-Time Shifts

The Co-operative Group; Carnwath; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known retail cooperative in Carnwath is seeking a Customer Team Member for a part-time role. Responsibilities include providing exceptional customer service, supporting team members, and maintaining stock. Ideal candidates should possess strong people skills, flexibility, and a genuine care for customers' needs. Benefits include a 30% discount on store products, a pension scheme with employer contributions, and comprehensive healthcare services. Training will be fully paid, ensuring comprehensive support for your development.

Benefits

30% discount on store products

Pension scheme with up to 10% employer contributions

31 days holiday (pro-rata for part-time)

Virtual healthcare services

Full, paid training

Cycle-to-work scheme

Qualifications

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships.
• A positive approach to change and flexibility in schedule.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support colleagues in solving problems for customers.
• Ensure safety and legality by maintaining stock and prices.
• Help introduce new products and services in-store.
• Get involved in community activities and events.

Skills

Customer service

Problem-solving

People skills

Flexibility

Job description

A well-known retail cooperative in Carnwath is seeking a Customer Team Member for a part-time role. Responsibilities include providing exceptional customer service, supporting team members, and maintaining stock. Ideal candidates should possess strong people skills, flexibility, and a genuine care for customers' needs. Benefits include a 30% discount on store products, a pension scheme with employer contributions, and comprehensive healthcare services. Training will be fully paid, ensuring comprehensive support for your development.