Customer Experience Team Member - Flexible Hours & Benefits

Oliver Bonas; Chichester; On-site; GBP 1,240,000 - 1,515,000; Part time

Benefits offered by this job

60% staff discount

Employee assistance programme

Flexible holiday

Pension scheme

Refer a Friend

Lifecycle benefits

Mental Health support

Education platform access

Free refreshments

Job summary

Oliver Bonas is looking for a part-time Team Member (18 hours) to join our store in the UK. You will help deliver an outstanding customer experience, maintain product knowledge and work closely with the team to keep the store running smoothly.

The role requires a friendly, proactive person with strong listening skills and a can-do attitude. You’ll participate in training, support stock and safety procedures, and contribute to achieving sales targets.

Qualifications

• Excellent people skills and friendly, helpful attitude.
• Strong customer service focus with a positive approach.
• Calm, solutions-focused and attentive to customers.
• Genuine interest in people to make customers feel valued.
• Confident, clear communication with customers and team.
• Good organisation and ability to multi-task.
• Positive, energetic and eager to learn.
• Resourceful and proactive in supporting the team.

Responsibilities

• Provide a great customer experience and meet service expectations.
• Maintain knowledge of products and services.
• Communicate effectively with the team.
• Attend training and participate in team sessions.
• Take ownership of tasks and lead by example.
• Follow operational procedures, including stock and safety.
• Keep store clean and tidy, including stockroom areas.
• Support other stores when needed.
• Be aware of store targets and current performance.
• Know best-selling products to boost sales.

Skills

People skills

Customer service

Calm under pressure

Active listening

Communication

Organisation

Positive attitude

Resourcefulness

Job description

Oliver Bonas is looking for a part-time Team Member (18 hours) to join our store in the UK. You will help deliver an outstanding customer experience, maintain product knowledge and work closely with the team to keep the store running smoothly.

The role requires a friendly, proactive person with strong listening skills and a can-do attitude. You’ll participate in training, support stock and safety procedures, and contribute to achieving sales targets.