Part-Time Customer Experience Team Member

Oliver Bonas; Banbury; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Pension plan enrollment

Flexible holiday - 30 days

Annual discretionary bonus

Refer a Friend incentive

Employee assistance programme

ED&I commitment

Mental Health support

Free refreshments in store

Job summary

Oliver Bonas is seeking a Team Member to join our Banbury store on a 16-hour pattern. You’ll provide a great customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

In this role you’ll be flexible across key days each week, with training and development offered. We value friendly, proactive people who enjoy helping customers and contributing to a positive store atmosphere.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.
• Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.
• Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures.
• Be aware of store and company product best-sellers to support sales growth.

Job description

Oliver Bonas is seeking a Team Member to join our Banbury store on a 16-hour pattern. You’ll provide a great customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

In this role you’ll be flexible across key days each week, with training and development offered. We value friendly, proactive people who enjoy helping customers and contributing to a positive store atmosphere.