Customer Experience Team Member | Flexible Hours & 60% Off

Oliver Bonas Limited; Eastbourne; Hybrid; GBP 11.000 - 14.000; Teilzeit

Benefits dieser Stelle

Employee discount

Wellbeing support

Holiday allowance

Bonus scheme

Pension plan

Refer a Friend

Parental leave

EDI network

Mental Health support

Learning platform

In-store refreshments

Zusammenfassung

Oliver Bonas Limited is seeking a Team Member to join the OB store in Eastbourne. This 24-hour role involves delivering a fantastic customer experience, maintaining product knowledge, and working with the team to keep the store running smoothly.

You'll work key days across the week, with patterns subject to change to fit business needs. OB values are Work Hard, Play Hard and Be Kind, fostering a playful, positive environment.

Qualifikationen

• Excellent customer service skills.
• Kind, helpful and considerate to customers and colleagues.
• Calm, solutions-focused with strong listening.
• Genuine interest in people to foster return visits.
• Confident, natural communication style.
• Strong organisation and multi-tasking.

Aufgaben

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute positively to team sessions.
• Embrace ownership of tasks and set a good example for the team.
• Adhere to operational practices and procedures (stock deliveries, health and safety, stock takes).
• Maintain excellent housekeeping standards throughout the store, including back of house areas.
• Support other stores where needed.
• Be aware of sales targets and performance.
• Know store and company product best-sellers to support sales growth.

Kenntnisse

Customer service

Communication

Multi-tasking

Organisation

Positive attitude

Team player

Problem solving

Jobbeschreibung

Oliver Bonas Limited is seeking a Team Member to join the OB store in Eastbourne. This 24-hour role involves delivering a fantastic customer experience, maintaining product knowledge, and working with the team to keep the store running smoothly.

You'll work key days across the week, with patterns subject to change to fit business needs. OB values are Work Hard, Play Hard and Be Kind, fostering a playful, positive environment.