Part-Time Customer Experience Team Member

Oliver Bonas Limited; Greater London; In loco; GBP 11.000 - 14.000; Part-time

Vantaggi offerti da questo lavoro

Generous employee discount up to 60%

Pension scheme enrollment

Flexible holiday – 30 days increasing

Annual discretionary bonus

Refer a Friend incentive

EDI and diversity networks

Mental Health support

Education and eLearning access

Free refreshments in store

Descrizione del lavoro

Oliver Bonas Limited is seeking a Team Member for a 20-hour role in our Greater London store. You will provide an excellent customer experience, maintain product knowledge and work closely with colleagues to keep the store running smoothly.

You will engage with customers, support stock deliveries, and uphold health and safety standards while supporting sales growth and store targets. Benefits include discounts and progressive training within a fun team culture.

Competenze

• Excellent customer service.
• Calm, solutions-focused with strong listening skills.
• Genuine interest in people to make customers feel valued.
• Natural, confident communication style.
• Strong organization and multi-tasking abilities.
• Positive, energetic and adaptable attitude.
• Resourceful and eager to learn.

Mansioni

• Provide a great experience to every customer delivering on service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in training opportunities and contribute to team sessions.
• Embrace ownership of tasks and set a good example.
• Adhere to stock deliveries, health and safety standards and stock takes.
• Maintain housekeeping standards in-store and stockroom areas.
• Support other stores where needed.
• Be aware of store sales targets and performance versus targets.
• Be aware of product best-sellers to support sales growth.

Conoscenze

People skills

Customer service

Calm under pressure

Active listening

Communication

Organization

Positivity

Resourcefulness

Descrizione del lavoro

Oliver Bonas Limited is seeking a Team Member for a 20-hour role in our Greater London store. You will provide an excellent customer experience, maintain product knowledge and work closely with colleagues to keep the store running smoothly.

You will engage with customers, support stock deliveries, and uphold health and safety standards while supporting sales growth and store targets. Benefits include discounts and progressive training within a fun team culture.