Customer Experience Team Member | 30 Days Holiday

Oliver Bonas Limited; England; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Employee discount

Health support programme

Flexible holiday (30→35 days)

Annual bonus scheme

Pension auto-enrolment

Refer a Friend incentive

Enhanced parental leave

EDI network & inclusion efforts

Mental Health support

Learning through 360L platform

Free refreshments in store

Job summary

Oliver Bonas Limited is seeking a Team Member for an 8-hour shift to deliver exceptional customer service and maintain product knowledge across the store. You will work with the team to ensure smooth daily operations, participate in training, and support stock deliveries and housekeeping to uphold OB standards.

Ideal candidates will have great people skills, a positive attitude, and a willingness to learn. The role involves flexible patterns across the week to fit business needs.

Qualifications

• Excellent customer service and rapport-building skills.
• Clear communication with customers and team members.
• Ability to multitask and stay organised in a busy retail environment.

Responsibilities

• Provide a great customer experience and meet service expectations.
• Maintain product knowledge and assist customers effectively.
• Communicate with the team to ensure smooth store operations.
• Attend training and contribute to team sessions.
• Support stock deliveries and store housekeeping.

Skills

Customer service

Communication

Teamwork

Organisation

Problem solving

Flexibility

Job description

Oliver Bonas Limited is seeking a Team Member for an 8-hour shift to deliver exceptional customer service and maintain product knowledge across the store. You will work with the team to ensure smooth daily operations, participate in training, and support stock deliveries and housekeeping to uphold OB standards.

Ideal candidates will have great people skills, a positive attitude, and a willingness to learn. The role involves flexible patterns across the week to fit business needs.