Customer Experience Team Member - 12h Fixed-Term

Oliver Bonas Limited; Fareham; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount

Employee assistance

Flexible holiday

Bonus scheme

Pension

Refer a Friend

Enhanced parental leave

EDI network

Mental Health support

360L learning

Refreshments in store

Job summary

Oliver Bonas is seeking a Team Member for a 12-hour pattern on a 6-month fixed-term contract to support a new store opening. You will work Mon, Tue, and Sat and help maintain store operations, product knowledge, and customer service excellence.

You will be part of a friendly OB team that values kindness, collaboration and a proactive attitude, with opportunities to contribute to store targets and participate in training sessions.

Qualifications

• Excellent customer service and people skills.
• Calm, solutions-focused with strong listening skills to resolve issues.

Responsibilities

• Provide a great experience to every customer, delivering on service expectations.
• Maintain excellent product knowledge and communicate with the team.
• Adhere to stock deliveries, health and safety standards, and housekeeping.

Skills

Customer service

People skills

Communication

Organisation

Job description

Oliver Bonas is seeking a Team Member for a 12-hour pattern on a 6-month fixed-term contract to support a new store opening. You will work Mon, Tue, and Sat and help maintain store operations, product knowledge, and customer service excellence.

You will be part of a friendly OB team that values kindness, collaboration and a proactive attitude, with opportunities to contribute to store targets and participate in training sessions.