Customer Experience Team Member — 12h FTC + 60% Discount

Oliver Bonas; Leicester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount

Pension plan

Profit bonus

Flexible holidays

Training opportunities

Job summary

Oliver Bonas is looking for a Team Member on a 12-hour fixed term contract. You will help deliver a fantastic store experience across key trading days, with a friendly, can-do approach and strong product knowledge.

As part of Team OB, you’ll work with colleagues to keep the store running smoothly, support stock handling, health and safety standards and contribute to strong sales performance. A positive, proactive attitude and great communication are essential.

Qualifications

• Great people skills with a kind, helpful and considerate approach.
• Excellent customer service.
• Calm, solutions-focused with strong listening skills.
• Genuine interest in people to make customers feel valued.
• Natural, confident communication style.
• Strong organisation and multi-tasking ability.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute positively to team sessions.
• Embrace ownership of tasks and set a positive example for the team.
• Adhere to operational practices and procedures (stock deliveries, health and safety, stock takes, replenishment).
• Maintain high housekeeping standards in-store and back of house/stockroom areas.
• Support other stores where needed.
• Be aware of sales targets and current performance versus targets/company figures.

Job description

Oliver Bonas is looking for a Team Member on a 12-hour fixed term contract. You will help deliver a fantastic store experience across key trading days, with a friendly, can-do approach and strong product knowledge.

As part of Team OB, you’ll work with colleagues to keep the store running smoothly, support stock handling, health and safety standards and contribute to strong sales performance. A positive, proactive attitude and great communication are essential.