14-Hour Fixed-Term Team Member for New Store Opening

Oliver Bonas Limited; Fareham; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Free 24-hour employee assistance

Flexible holiday – 30 days

Annual discretionary bonus

Pension auto-enrolment

Refer a Friend incentive

Enhanced parental leave

EDI and inclusion initiatives

Mental Health support

360L eLearning

Free refreshments in store

Job summary

Oliver Bonas Limited is seeking a Team Member for a 14-hour per week fixed-term contract to support the opening of a new store. The role focuses on delivering excellent customer experiences, maintaining product knowledge, and collaborating with the team to ensure smooth store operations.

As part of OB's team, you will engage with customers across key days, participate in training, and uphold health and safety standards while contributing to sales targets and strong in-store service.

Qualifications

• Great people skills; kind, helpful and considerate toward customers and team members.
• Excellent customer service.
• Calm, solutions-focused with strong listening skills to resolve issues for customers.
• Genuine interest in people to encourage return visits.
• Confident communication style.
• Good organisation and ability to multi-task.
• Positive, vibrant and proactive attitude.
• Resourcefulness and eagerness to learn more.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute positively to team sessions.
• Embrace ownership of tasks and set a good example for the rest of the team.
• Adhere to all operational practices and procedures, stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.
• Be aware of store’s sales targets and its current performance versus like-for-like/target/company figures.
• Be aware of store and company product best-sellers to support sales growth.

Skills

People skills

Customer service

Communication

Organisation

Multi-tasking

Positive attitude

Learning mindset

Job description

Oliver Bonas Limited is seeking a Team Member for a 14-hour per week fixed-term contract to support the opening of a new store. The role focuses on delivering excellent customer experiences, maintaining product knowledge, and collaborating with the team to ensure smooth store operations.

As part of OB's team, you will engage with customers across key days, participate in training, and uphold health and safety standards while contributing to sales targets and strong in-store service.