Customer Experience & Team Growth Manager

Morrisons; Ely; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Generous holiday entitlement

Discretionary bonus scheme

15% discount in our supermarkets and c

Additional 10% discount card for a fr

Genuine career progression and develop

Subsidised in-store cafe or shop floor

Free parking

Competitive pension and life assurance

Healthcare / Wellbeing benefits (Aviva

Optional payroll charity donations

Family-friendly policies including 26+

Job summary

Morrisons is seeking a proactive Store Manager to lead and support a busy retail team. You will oversee scheduling, attendance and talent development, delivering training so colleagues can work flexibly across departments.

You will drive performance and availability, guiding teams to meet sales and service targets while ensuring smooth daily operations. Join a team focused on delivering exceptional customer service, building strong cross-department relationships, and fostering a culture of

Qualifications

• Proven experience leading a store team in a fast-paced environment.
• Strong communication and interpersonal skills for cross-department collaboration.
• Ability to develop talent and deliver effective training.

Responsibilities

• Lead and manage team scheduling, attendance and talent development.
• Deliver training to colleagues to enable flexible across departments.
• Drive performance and availability to meet store targets and service levels.
• Plan resources and build strong working relationships with other store departments.

Skills

Team leadership

Customer service excellence

Staff development

Scheduling

Job description

Morrisons is seeking a proactive Store Manager to lead and support a busy retail team. You will oversee scheduling, attendance and talent development, delivering training so colleagues can work flexibly across departments.

You will drive performance and availability, guiding teams to meet sales and service targets while ensuring smooth daily operations. Join a team focused on delivering exceptional customer service, building strong cross-department relationships, and fostering a culture of