Customer Experience & Stock Support Associate

Retail; Stafford; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing – cycle to work and

Mental wellbeing – EAP

Job summary

Sainsbury's in Stafford is seeking a Customer Assistant to put customers first and deliver friendly, helpful service across our store. You’ll help with shelf filling, order picking, checkout and product recommendations while using digital tools to enhance the customer experience.

Join a supportive team in a fast-paced environment, where flexibility, a can-do attitude and commitment to excellent service are valued. Great benefits and staff discounts apply.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Skills

Friendly

Team player

Flexible

Digital tools

Attention to detail

Customer focus

Job description

Sainsbury's in Stafford is seeking a Customer Assistant to put customers first and deliver friendly, helpful service across our store. You’ll help with shelf filling, order picking, checkout and product recommendations while using digital tools to enhance the customer experience.

Join a supportive team in a fast-paced environment, where flexibility, a can-do attitude and commitment to excellent service are valued. Great benefits and staff discounts apply.