Customer Experience Assistant (Retail, Flexible)

Retail; Hatching Green; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing – cycle to work

Mental wellbeing – EAP

Job summary

Sainsbury's is hiring a Customer Assistant to put customers first and deliver friendly, helpful service across the store. You’ll support customers, stock shelves, and assist with orders while staying upbeat in a fast-paced environment.

You’ll learn our products and promotions, use digital tools to help shoppers, and work with colleagues to keep shelves tidy and inviting. A flexible, team-oriented attitude and pride in your work are essential to help us inspire great customer experiences daily.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• Team player who supports colleagues and works together.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve service.
• Confident using new digital tools to perform the job.
• Pride and ownership in your work with attention to detail and a tidy space.

Responsibilities

• Put customers first and make them feel valued through friendly, helpful service.
• Help wherever customers need you—stock shelves, pick orders, serve customers or sell products.
• Use digital tools to enhance customer experience.
• Help organise and move stock, keep shelves tidy and well-presented.

Skills

Friendly and welcoming

Team player

Flexible

Willing to learn

Digital tools

Attention to detail

Pride in work

Job description

Sainsbury's is hiring a Customer Assistant to put customers first and deliver friendly, helpful service across the store. You’ll support customers, stock shelves, and assist with orders while staying upbeat in a fast-paced environment.

You’ll learn our products and promotions, use digital tools to help shoppers, and work with colleagues to keep shelves tidy and inviting. A flexible, team-oriented attitude and pride in your work are essential to help us inspire great customer experiences daily.