Customer Experience Associate

Retail; Newbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is seeking a Customer Assistant to put customers first with friendly, helpful service in a fast-paced store environment. You’ll assist across shelves, order picking, serving customers, and promoting products while using digital tools to enhance experience.

Join a team-focused, inclusive employer offering wide benefits and opportunities to learn, develop, and progress within the retail network.

Qualifications

• Friendly and welcoming demeanor with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical, high-energy store environment.
• Committed team player, willing to support colleagues and work together.
• Flexible to work across the store and take on new challenges.
• Open to learning and using new digital tools to improve service.

Responsibilities

• Putting customers first and making them feel valued with thoughtful, friendly service.
• Assist across tasks: shelving, order picking, serving customers, or selling products.
• Use digital tools to perform job duties and enhance customer experience.
• Maintain tidy shelves and move stock to correct store locations, handling heavy loads.
• Build knowledge of products and promotions to confidently recommend to customers.

Skills

Customer service

Team player

Fast-paced environment

Flexible

Digital tools

Job description

Sainsbury's is seeking a Customer Assistant to put customers first with friendly, helpful service in a fast-paced store environment. You’ll assist across shelves, order picking, serving customers, and promoting products while using digital tools to enhance experience.

Join a team-focused, inclusive employer offering wide benefits and opportunities to learn, develop, and progress within the retail network.