Customer Experience Associate - Flexible Retail Support

Retail; Peterborough; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's seeks a Customer Assistant to put customers first with friendly, proactive service in a fast-paced retail environment. You’ll help with shelves, orders, and sales, while using digital tools to assist customers and improve experiences.

You’ll also move stock and keep displays tidy; a strong team spirit is essential. You’ll contribute to a welcoming store atmosphere, learn about products and promotions, and support colleagues across the store as needed.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Ready to help wherever customers need you, from shelves to serving.
• Using digital tools to perform tasks and enhance customer experience.
• Helping organise and move stock, keep shelves tidy and well-presented.

Skills

Customer service

Stock handling

Team player

Flexibility

Digital tools

Product knowledge

Job description

Sainsbury's seeks a Customer Assistant to put customers first with friendly, proactive service in a fast-paced retail environment. You’ll help with shelves, orders, and sales, while using digital tools to assist customers and improve experiences.

You’ll also move stock and keep displays tidy; a strong team spirit is essential. You’ll contribute to a welcoming store atmosphere, learn about products and promotions, and support colleagues across the store as needed.