Customer Experience & Stock Associate

Retail; East Midlands; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury’s in the United Kingdom is looking for a Customer Assistant to join our store team. You’ll be at the heart of our service, helping customers with a friendly welcome and practical support throughout the day.

In this role you’ll handle stock, assist shoppers, and operate our digital tools to enhance the shopping experience. It’s a fast-paced, physical environment where teamwork and reliability matter.

Qualifications

• Genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical environment.
• Willing to support colleagues and work together.
• Flexible across the store and willing to take on new tasks.
• Committed to delivering excellent customer experience.
• Able to learn to use digital tools and technology.

Responsibilities

• Putting customers first with friendly, helpful service.
• Assist with shelves, picking orders, serving customers, and selling products.
• Use digital tools to improve the customer experience.
• Keep stock tidy and store presented well.
• Build knowledge of products and promotions to make recommendations.

Skills

Friendly demeanor

Customer service

Team player

Flexibility

Willingness to learn

Digital tools literacy

Job description

Sainsbury’s in the United Kingdom is looking for a Customer Assistant to join our store team. You’ll be at the heart of our service, helping customers with a friendly welcome and practical support throughout the day.

In this role you’ll handle stock, assist shoppers, and operate our digital tools to enhance the shopping experience. It’s a fast-paced, physical environment where teamwork and reliability matter.