Customer Experience Specialist

Sainsbury’s Group; Chorley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discount card

Free food and drinks

Generous holiday entitlement

Pension matching

Share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury’s Group is recruiting an Argos Colleague in Chorley to deliver outstanding customer service at tills, on collection points and across the shop floor. You’ll assist customers, process payments and refunds, and share knowledge on financial services where relevant.

Build product knowledge, provide recommendations, and thrive in a fast-paced environment as part of a collaborative team. The role emphasizes inclusivity and development opportunities with strong store-based benefits.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Comfortable discussing financial services when buying products.
• Thrives in fast-paced, high-energy environments and teamwork.
• Open to learning new skills and using digital tools.

Responsibilities

• Deliver excellent customer service on tills, website screens and collection counters.
• Collect products from stock area, take payments and process refunds.
• Assist customers on the shop floor and answer questions, with product advice.
• Develop knowledge of products, services and promotions to offer recommendations.
• Support in stock room when store is quieter.

Skills

Friendly demeanor

Customer service oriented

Excellent communication

Team player

Flexible and adaptable

Tech-savvy

Job description

Sainsbury’s Group is recruiting an Argos Colleague in Chorley to deliver outstanding customer service at tills, on collection points and across the shop floor. You’ll assist customers, process payments and refunds, and share knowledge on financial services where relevant.

Build product knowledge, provide recommendations, and thrive in a fast-paced environment as part of a collaborative team. The role emphasizes inclusivity and development opportunities with strong store-based benefits.