Customer Experience Advisor – Store & Online Support

Argos Limited; Rock; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Sainsbury's share schemes

Shopping discounts

Wellbeing support

Job summary

Argos Limited in the United Kingdom is seeking a Customer Advisor to deliver great service on tills, at collection counters and across the shopfloor. You will help customers, answer questions and process simple refunds, while building knowledge about our products and promotions.

You’ll work in a high-energy retail environment, be flexible with shifts, and use digital tools to assist customers. We offer inclusive culture, training, and progression opportunities, with a focus on assisting

Qualifications

• Experience in customer service is preferred.
• Able to work at pace in a retail environment.
• Right to Work in the UK.

Responsibilities

• Deliver excellent customer service on tills, website screens, shopfloor and collection counter.
• Assist customers, collect payments, explain financial service offerings and process refunds.
• Engage with customers on product queries and promotions, supporting stock room when needed.
• Build product knowledge to provide recommendations.

Job description

Argos Limited in the United Kingdom is seeking a Customer Advisor to deliver great service on tills, at collection counters and across the shopfloor. You will help customers, answer questions and process simple refunds, while building knowledge about our products and promotions.

You’ll work in a high-energy retail environment, be flexible with shifts, and use digital tools to assist customers. We offer inclusive culture, training, and progression opportunities, with a focus on assisting