Customer Experience Lead — Fashion Retail

WHITE STUFF; Worcester; On-site; GBP 16,000 - 21,000; Part time

Benefits offered by this job

Quarterly bonus

25 days holiday + bank holidays

Volunteer days

Product discount

Uniform allowance

BUPA Dental Insurance

Healthcare cash plan

Life Assurance

Interest free season ticket loan

Pension contribution

Job summary

White Stuff is seeking a Customer Host Supervisor to lead a small team on the shop floor, delivering outstanding customer experiences while maintaining visual standards and commercial performance. The role involves working alongside the Shop Manager to develop the team, drive promotions, and ensure smooth day-to-day operations.

This position is a 16-hour contract with weekend availability likely required. Join a brand focused on friendly, inspiring customer service and strong product

Responsibilities

• Leading by example and coaching the team to deliver excellent customer service in line with our ACE pillars.

Job description

White Stuff is seeking a Customer Host Supervisor to lead a small team on the shop floor, delivering outstanding customer experiences while maintaining visual standards and commercial performance. The role involves working alongside the Shop Manager to develop the team, drive promotions, and ensure smooth day-to-day operations.

This position is a 16-hour contract with weekend availability likely required. Join a brand focused on friendly, inspiring customer service and strong product