Automotive Customer Experience Product Genius

Arnold Clark; Lancashire; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark in Blackpool is looking for Customer Service Executives to create an outstanding customer experience at our Renault/Dacia branch. You will be the in-branch expert, learning about vehicles and describing features to help customers choose the right car.

Training will be provided, with a supportive management team to guide you along the sales journey. You’ll work a five-day rota including weekends (38 hours per week), with opportunities for progression into car sales as you develop

Qualifications

• You’ll be a confident communicator with a positive attitude.
• Willingness to go the extra mile.
• A full UK driving licence.
• Enjoy working on your own initiative as well as in a team.
• Eagerness to progress within this role to car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Learning about our products so you can help customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Progress into car sales

Job description

Arnold Clark in Blackpool is looking for Customer Service Executives to create an outstanding customer experience at our Renault/Dacia branch. You will be the in-branch expert, learning about vehicles and describing features to help customers choose the right car.

Training will be provided, with a supportive management team to guide you along the sales journey. You’ll work a five-day rota including weekends (38 hours per week), with opportunities for progression into car sales as you develop