Customer Experience Host - Fun Entertainment Centre

Tenpin Ltd (part of Ten Entertainment Ltd); Nantgarw; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Tenpin Treats – Retailer discounts and

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopti­

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd (Ten Entertainment Ltd) in the United Kingdom is looking for a Customer Service Assistant to deliver an outstanding experience for our customers. You will book customers in at reception, answer questions, and be the friendly face that keeps the centre running smoothly.

This role involves hosting children's parties, delivering food to lanes, overseeing Laser Arena, Escape Rooms, and karaoke rooms, and working across departments with energy, initiative and a can-do attitude.

Qualifications

• Deliver exceptional customer service at reception.
• Provide clear information and assist customers with questions.
• Remain energetic and positive in a fast-paced environment.

Responsibilities

• Book customers in at reception and greet guests.
• Be point of contact for customer questions and needs.
• Host children's parties and oversee Laser Arena, Escape Rooms and karaoke rooms.
• Deliver food to lanes and keep the centre clean and tidy.
• Identify sales opportunities and contribute to centre performance.
• Work across departments with initiative and excellent teamwork.

Skills

Customer service

Communication skills

Team player

Job description

Tenpin Ltd (Ten Entertainment Ltd) in the United Kingdom is looking for a Customer Service Assistant to deliver an outstanding experience for our customers. You will book customers in at reception, answer questions, and be the friendly face that keeps the centre running smoothly.

This role involves hosting children's parties, delivering food to lanes, overseeing Laser Arena, Escape Rooms, and karaoke rooms, and working across departments with energy, initiative and a can-do attitude.