Customer Service Host – Flexible Hours & Fun Events

Tenpin; Castleton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Bowling for family and friends

Retailer discounts

Best Doctors

Free food when working 6+ hours

Life assurance

Long Service Awards

Refer a Friend Scheme

Job summary

Tenpin is seeking a Customer Service Assistant to deliver a high-energy, guest-focused experience across our family leisure centres in the UK. You will manage bookings at reception, handle enquiries, and spot sales opportunities while helping run events and maintain a welcoming atmosphere.

Role involves working across Laser Arena, Escape Rooms, karaoke, bar service, and food preparation. We value confident, proactive team players committed to outstanding service.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced environment.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organized, and detail-oriented.

Responsibilities

• Manage reception bookings and address enquiries.
• Host events and entertain across departments (Laser Arena, Escape Room, karaoke, bar).
• Maintain cleanliness and assist with food and drinks.
• Provide exceptional service as a priority.

Skills

Customer service

Communication

Team player

Flexible hours

Job description

Tenpin is seeking a Customer Service Assistant to deliver a high-energy, guest-focused experience across our family leisure centres in the UK. You will manage bookings at reception, handle enquiries, and spot sales opportunities while helping run events and maintain a welcoming atmosphere.

Role involves working across Laser Arena, Escape Rooms, karaoke, bar service, and food preparation. We value confident, proactive team players committed to outstanding service.