Customer Experience Host — Fun Center, Flexible Hours

Tenpin; Exeter; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tenpin Treats - Retailer discounts and

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopton

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance - 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Exeter is looking for a Customer Service Assistant to join a lively team in a multi-activity entertainment centre. You’ll manage reception bookings, answer enquiries, and help host events while ensuring a welcoming, efficient environment for guests of all ages.

You should be confident, energetic, and friendly, with a strong focus on customer experience. The role includes shifts that cover evenings and weekends in a fun, fast-paced setting at Tenpin Exeter.

Qualifications

• Experience in delivering excellent customer service and confident communication with customers.
• Able to work in a fast-paced environment with a positive, can-do attitude.
• Fully flexible to cover evenings and weekends.

Responsibilities

• Manage reception bookings and answer customer enquiries.
• Host events, oversee activities and keep the centre clean and welcoming.
• Assist with serving food and drinks and supporting various departments.

Skills

Customer service

Communication

Flexibility

Teamwork

Education

GCSEs or equivalent

Job description

Tenpin Exeter is looking for a Customer Service Assistant to join a lively team in a multi-activity entertainment centre. You’ll manage reception bookings, answer enquiries, and help host events while ensuring a welcoming, efficient environment for guests of all ages.

You should be confident, energetic, and friendly, with a strong focus on customer experience. The role includes shifts that cover evenings and weekends in a fun, fast-paced setting at Tenpin Exeter.