Customer Experience Host – Flexible Shifts

Tenpin; Doncaster; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Tenpin Treats – retailer discounts and

Best Doctors

Free bowling for family and friends

Free food

Enhanced maternity/paternity/adoption

Medicash Health Care Cash Back

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Doncaster is seeking a Customer Service Assistant to deliver an excellent guest experience. You will manage reception bookings, answer enquiries, identify sales opportunities, host events, and serve food and drinks while ensuring the centre remains clean, welcoming, and smoothly run.

You’ll collaborate across departments—from Laser Arena to Escape Rooms and karaoke rooms—while maintaining a proactive, friendly demeanor and flexibility to work evenings and weekends.

Qualifications

• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Confident, energetic and positive attitude.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean.
• Coordinate activities across Laser Arena, Escape Room and karaoke rooms.
• Provide a welcoming experience to guests.

Skills

Customer service

Communication

Team player

Flexible

Job description

Tenpin Doncaster is seeking a Customer Service Assistant to deliver an excellent guest experience. You will manage reception bookings, answer enquiries, identify sales opportunities, host events, and serve food and drinks while ensuring the centre remains clean, welcoming, and smoothly run.

You’ll collaborate across departments—from Laser Arena to Escape Rooms and karaoke rooms—while maintaining a proactive, friendly demeanor and flexibility to work evenings and weekends.