Customer Experience Host - Flexible Hours

Career Choices Dewis Gyrfa Ltd; Worcester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retailer discounts

Free bowling for family and friends

Free food

Enhanced maternity/paternity/adoption\

Medicash Health Care

Employee Assistance Programme

Life assurance - 2x annual salary

Long Service Awards

On the Spot Rewards

Career Development

Job summary

Tenpin is seeking a Customer Service Assistant to join our Worcester centre and help create an engaging, fun atmosphere for guests. You’ll manage reception bookings, answer questions, and spot opportunities to promote sales while delivering great service.

Responsibilities include hosting events, overseeing experiences across Laser Arena, Escape Rooms, and Karaoke rooms, and ensuring food and drinks are served promptly in a welcoming environment.

Qualifications

• Eligible to work from age 16 with full-time compulsory education completed.
• Excellent customer service and communication skills.
• Fully flexible including evenings and weekends.

Responsibilities

• Provide an excellent customer experience by managing reception bookings.
• Answer enquiries and identify sales opportunities.
• Host events and manage laser arena, escape rooms and karaoke rooms.
• Serve food and drinks and keep the centre clean and welcoming.

Skills

Customer service

Communication skills

Team player

Friendly

Proactive

Attention to detail

Job description

Tenpin is seeking a Customer Service Assistant to join our Worcester centre and help create an engaging, fun atmosphere for guests. You’ll manage reception bookings, answer questions, and spot opportunities to promote sales while delivering great service.

Responsibilities include hosting events, overseeing experiences across Laser Arena, Escape Rooms, and Karaoke rooms, and ensuring food and drinks are served promptly in a welcoming environment.