Guest Experience Host - Flexible Hours

Tenpin; Warwick; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free bowling

Free food

Enhanced parental leave

Medicash

Employee Assistance Programme

Free counselling

Life assurance 2x salary

Long service awards

Recommend a Friend

On the Spot Rewards

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver a fun, high-energy guest experience. You will manage reception bookings, answer enquiries, host events across Laser Arena, Escape Rooms, Karaoke, and bar areas, and contribute to a clean, welcoming centre.

You should be proactive, friendly, and confident in interactions, with a focus on excellent service. The role offers progression opportunities as many managers started as team members, plus a range of staff

Qualifications

• Customer-focused approach with a positive attitude.
• Strong communication and interpersonal skills.
• Fully flexible, including evenings and weekends.
• Attention to detail and ability to multi-task in a fast-paced environment.

Responsibilities

• Manage reception bookings and guest enquiries.
• Host events across Laser Arena, Escape Rooms, karaoke and bar areas.
• Maintain cleanliness and assist with food and drinks preparation.
• Collaborate across departments to deliver a memorable guest experience.

Skills

Determined

Enthusiastic

Excellent communication

Team player

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver a fun, high-energy guest experience. You will manage reception bookings, answer enquiries, host events across Laser Arena, Escape Rooms, Karaoke, and bar areas, and contribute to a clean, welcoming centre.

You should be proactive, friendly, and confident in interactions, with a focus on excellent service. The role offers progression opportunities as many managers started as team members, plus a range of staff