Customer Experience Coordinator - 12 Month Contract

Forrest Recruitment Ltd.; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Forrest Recruitment Ltd. search a proactive administrator to join a global service provider’s team in Manchester on a 12-month contract with potential to convert after eight weeks.

The role focuses on customer care, administration, order booking and invoicing, with strong liaison to third-party drivers and internal stakeholders. Training will be provided to develop expertise and progression within the business.

Qualifications

• Strong administrative skills.
• Confident telephone manner.

Responsibilities

• Lead customer experience from the front, handling orders, invoicing and liaising with third-party drivers.
• Provide end-to-end service with internal stakeholders and undergo thorough training to become an expert in the role.

Skills

Customer care

Administration

Job description

Forrest Recruitment Ltd. search a proactive administrator to join a global service provider’s team in Manchester on a 12-month contract with potential to convert after eight weeks.

The role focuses on customer care, administration, order booking and invoicing, with strong liaison to third-party drivers and internal stakeholders. Training will be provided to develop expertise and progression within the business.