Logistics Customer Service Coordinator (12m Contract)

Adecco Portugal; Stanford-le-Hope; On-site; GBP 18,000 - 30,000; Full time

Job summary

A proactive and organised Customer Service Administrator is sought to join a busy transport and logistics team in the UK. You will support coordinating transport operations, liaise with customers, drivers and planning teams, and ensure bookings and container movements are managed accurately.

Working hours are 8.30am to 5.30pm with a 12 month maternity contract. The role requires excellent admin skills, strong attention to detail and proficient MS Office experience; experience in

Qualifications

• Previous customer service and administrative experience.
• Strong organisational and communication skills.
• Good MS Office skills (Outlook, Excel, Word).

Responsibilities

• Managing customer enquiries and operational communications.
• Processing bookings and maintaining accurate records.
• Liaising with drivers, depots, shipping lines, and planning teams.
• Resolving customer and operational queries.
• Updating customer portals and internal systems.
• Supporting the wider operations team with administrative tasks.

Skills

Customer service

Organisational skills

Communication skills

Attention to detail

Time management

Tools

Outlook

Excel

Word

Job description

A proactive and organised Customer Service Administrator is sought to join a busy transport and logistics team in the UK. You will support coordinating transport operations, liaise with customers, drivers and planning teams, and ensure bookings and container movements are managed accurately.

Working hours are 8.30am to 5.30pm with a 12 month maternity contract. The role requires excellent admin skills, strong attention to detail and proficient MS Office experience; experience in