Customer Care Administrator

Forrest Recruitment Ltd.; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Forrest Recruitment Ltd. search a proactive administrator to join a global service provider’s team in Manchester on a 12-month contract with potential to convert after eight weeks.

The role focuses on customer care, administration, order booking and invoicing, with strong liaison to third-party drivers and internal stakeholders. Training will be provided to develop expertise and progression within the business.

Qualifications

• Strong administrative skills.
• Confident telephone manner.

Responsibilities

• Lead customer experience from the front, handling orders, invoicing and liaising with third-party drivers.
• Provide end-to-end service with internal stakeholders and undergo thorough training to become an expert in the role.

Skills

Customer care

Administration

Job description

** 12-month contract, opportunities to become permanent after eight weeks **

A global service provider has an exciting new role within their administration team. This is the ideal role for someone passionate about customer care and administration, in return you shall be joining a global business who can offer many pathways to future progression

• You will be leading the customer experience from the front, facilitating customer requests and helping with a variety of general enquiries from order booking, through to invoicing; whilst supporting third party drivers with any additional needs
• The role provides an end-to-end experience for our client’s customers, so the ideal candidate must have both strong administrative and a confident telephone manner as there will be a lot of liaison with internal stake-holders. In return, you shall work in a team focused environment, who offer you a thorough training package, helping you to be an expert in your field through knowledge, dedication and passion

*** My client pride themselves on providing a best-in-class service, therefore are looking for like-minded people who want to share in their journey. If you have excellent communication AND strong administrative skills, then ***