Customer Service & Operations Administrator

Aspire Recruitment; Atherton; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Flexible start times

Flexible working

Bonus scheme

Private healthcare

Pension

Death in service

Onsite parking

Training & development

Early finish Fridays

Annual leave

Supportive team

Job summary

Aspire Recruitment is seeking a Customer Service Administrator in Greater Manchester. You will be at the heart of customer operations, handling quotations, orders and service requests, and supporting sales teams to ensure accurate processing from enquiry to delivery.

You’ll build relationships, solve problems and deliver a top-notch customer experience in a busy, friendly team. Flexible start times, hybrid options, and a benefits package await the right candidate.

Qualifications

• You are an experienced administrator or customer service professional who enjoys building relationships, solving problems and being the go-to person.
• This is more than a standard admin role; you’ll be at the heart of customer operations and order processing.
• You’ll work with customers, sales teams and colleagues to ensure smooth enquiry through to order completion.

Responsibilities

• Process customer quotations and orders
• Manage sales and service administration
• Take customer payments
• Handle telephone and email enquiries
• Coordinate equipment and maintain records
• Support account managers and field-based sales teams
• Provide updates and solutions to customers
• Ensure information is accurate across internal systems
• Deliver a first-class customer experience at every stage

Skills

Customer service

Administration

Relationship building

Problem solving

Order processing

Multitasking

CRM systems

ERP systems

Tools

CRM systems

ERP systems

Job description

Aspire Recruitment is seeking a Customer Service Administrator in Greater Manchester. You will be at the heart of customer operations, handling quotations, orders and service requests, and supporting sales teams to ensure accurate processing from enquiry to delivery.

You’ll build relationships, solve problems and deliver a top-notch customer experience in a busy, friendly team. Flexible start times, hybrid options, and a benefits package await the right candidate.