Part-Time Customer Experience Associate (Saturday)

Mole Valley Farmers Limited; Highweek; On-site; GBP 15,000 - 18,000; Part time

Job summary

Mole Valley Farmers Limited is seeking a Customer Experience Team Member for our Newton Abbot store. This permanent, part-time role offers 7.5 hours per week, with Saturday hours, and focuses on helping customers, offering expert advice, and delivering a welcoming shopping experience.

You will work with the team to meet sales targets, promote current offers, and maintain high store standards while following health and safety practices.

Qualifications

• Genuine interest in customer service and retail.
• Strong communication and interpersonal skills.
• Good IT skills and willingness to learn new systems.

Responsibilities

• Delivering friendly, knowledgeable, and solution-focused service
• Building strong relationships with customers and understanding their needs
• Promoting current offers and recommending suitable products
• Supporting the delivery of sales targets and store KPIs
• Handling customer queries and taking ownership of follow-up
• Demonstrating strong product knowledge across all departments
• Promoting our membership scheme and processing transactions accurately
• Maintaining high standards of store presentation and stock awareness
• Following health & safety procedures and safe working practices

Skills

Customer service

Retail

Communication skills

IT skills

Job description

Mole Valley Farmers Limited is seeking a Customer Experience Team Member for our Newton Abbot store. This permanent, part-time role offers 7.5 hours per week, with Saturday hours, and focuses on helping customers, offering expert advice, and delivering a welcoming shopping experience.

You will work with the team to meet sales targets, promote current offers, and maintain high store standards while following health and safety practices.