Customer Experience Advisor - Legal Firm (No Weekends, Training)

Michael Page; Leeds; Presencial; GBP 23 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full training provided

Excellent progression opportunities

Leeds City Centre offices

Resumo da oferta

Michael Page is recruiting a Customer Experience Advisor in Leeds City Centre. The role focuses on supporting existing clients with active cases and services, handling a high volume of enquiries, and chasing documentation to keep files up to date.

You will primarily assist by phone, ensuring each client receives the best possible service. Ideal candidates will have previous customer service experience, a confident phone manner, and strong communication skills.

Qualificações

• Experience in customer service from any background.
• Confident telephone manner and strong communication skills.
• Able to perform in a high volume, target driven environment.

Responsabilidades

• Support existing clients with active cases and services.
• Handle a range of enquiries and chase required documentation.
• Provide the best possible service to clients, mainly by telephone in a fast-paced setting.

Conhecimentos

Customer service experience

Telephone etiquette

Excellent communication

Descrição da oferta de emprego

Michael Page is recruiting a Customer Experience Advisor in Leeds City Centre. The role focuses on supporting existing clients with active cases and services, handling a high volume of enquiries, and chasing documentation to keep files up to date.

You will primarily assist by phone, ensuring each client receives the best possible service. Ideal candidates will have previous customer service experience, a confident phone manner, and strong communication skills.