Client Experience Advisor – Immediate Start

Michael Page Legal; Leeds; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Full training provided

No shift patterns or weekends

Excellent progression and development

Superb offices and facilities

Job summary

Michael Page Legal in Leeds City Centre is seeking a Permanent Customer Experience Advisor to support existing clients with active cases and services. The role involves handling enquiries, chasing documentation, and providing excellent telephone-based service in a fast-paced environment.

A strong customer service background and team-oriented attitude are essential. Immediate interviews are being held, with a competitive package including progression opportunities, a superb working environment,

Qualifications

• Previous customer service experience in various backgrounds.
• Confident telephone manner and excellent communication skills.
• Able to work in a targeted high-volume environment.
• Passionate about customer service and delivering the best service.
• Excellent team player.

Responsibilities

• Frontline support for existing clients regarding active cases and services.
• Handle range of enquiries and chase documentation for each client file.
• Mainly telephone-based support in a fast-paced environment to ensure best service.
• Demonstrate customer service excellence when engaging with clients.

Skills

Customer service

Telephone skills

High volume work

Team player

Job description

Michael Page Legal in Leeds City Centre is seeking a Permanent Customer Experience Advisor to support existing clients with active cases and services. The role involves handling enquiries, chasing documentation, and providing excellent telephone-based service in a fast-paced environment.

A strong customer service background and team-oriented attitude are essential. Immediate interviews are being held, with a competitive package including progression opportunities, a superb working environment,