Customer Experience Advisor — Growth & Impact in Housing

Tai Tarian Ltd; Briton Ferry; Sur place; GBP 22 000 - 30 000; Plein temps

Résumé du poste

Tai Tarian Ltd in Wales is hiring two full-time Customer Service Advisors on permanent contracts. Salary £26,457 per year, 35 hours per week, rota-based Monday to Friday, 8.00am–6.00pm.

You will respond to customers by phone and email, handling general queries and repairs requests, acting as the first point of contact and building positive partnerships with contractors.

Qualifications

• Experience in a customer service environment.
• Ability to work rota-based shifts.
• Welsh language desirable.

Responsabilités

• Respond to customers by phone and email for general queries and repairs requests.
• Serve as the first point of contact and build positive partnerships with contractors.
• Work within rota-based shifts and full-time hours, ensuring a courteous customer experience.

Connaissances

Customer service

Communication

Phone handling

Email handling

Description du poste

Tai Tarian Ltd in Wales is hiring two full-time Customer Service Advisors on permanent contracts. Salary £26,457 per year, 35 hours per week, rota-based Monday to Friday, 8.00am–6.00pm.

You will respond to customers by phone and email, handling general queries and repairs requests, acting as the first point of contact and building positive partnerships with contractors.