Customer Service Advisor – Flexible Hours & Growth

EE; Jersey Marine; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Online GP

Carer’s Leave

Family Leave

EE/BT discounts

Career Development

Volunteering Days

Private Healthcare

Job summary

EE Merthyr Tydfil Contact Centre is seeking a Customer Service Advisor to join a busy, customer-focused team. You will engage with customers over the phone, provide support and guidance, and help resolve queries while delivering exceptional service.

The role is 37.5 hours per week in Merthyr Tydfil. Salary starts at £26,116 and rises to £26,738 after 8 months, plus an uncapped monthly commission and a range of benefits including private healthcare and family leave.

Responsibilities

• Engage with customers via phone and provide support and guidance
• Help resolve issues and ensure a positive customer experience

Job description

EE Merthyr Tydfil Contact Centre is seeking a Customer Service Advisor to join a busy, customer-focused team. You will engage with customers over the phone, provide support and guidance, and help resolve queries while delivering exceptional service.

The role is 37.5 hours per week in Merthyr Tydfil. Salary starts at £26,116 and rises to £26,738 after 8 months, plus an uncapped monthly commission and a range of benefits including private healthcare and family leave.