Customer Experience & Admin Apprentice

Sika S.A.Chile; Leeds; On-site; GBP 10,000 - 16,000; Full time

Job summary

The Customer Service Apprentice role offers hands-on experience across customer service administration, order processing, invoicing, and front-of-house support. You will work with our Key Accounts customer services team and assist the Reception team to welcome visitors and maintain a professional office environment.

You'll gain a structured apprenticeship programme with on-the-job training and a recognised qualification in Customer Service, developing communication, organisational, and

Qualifications

• On-the-job training toward a recognised qualification in Customer Service.
• Develop communication, organisational and problem-solving skills.
• Support reception duties and front-of-house service.

Responsibilities

• Carry out customer services administration such as sales order processing and invoicing.
• Provide information on deliveries and stock availability to meet customer requirements.
• Manage order book updates, back orders, and liaise with warehouse/stock controllers.
• Support the reception team and cover breaks to ensure a smooth visitor experience.

Job description

The Customer Service Apprentice role offers hands-on experience across customer service administration, order processing, invoicing, and front-of-house support. You will work with our Key Accounts customer services team and assist the Reception team to welcome visitors and maintain a professional office environment.

You'll gain a structured apprenticeship programme with on-the-job training and a recognised qualification in Customer Service, developing communication, organisational, and