Data Admin Apprentice: CRM & Orders Support

QA; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Westfield Healthcare scheme

On-site gym

Job summary

A.D. Branded Solutions in Manchester offers an apprenticeship opportunity across customer service, account management, operations, purchasing, marketing and finance. You will work towards a recognised qualification while supporting colleagues and gaining hands-on experience in an active business.

You will learn to manage orders, use CRM systems and build essential office administration skills in a busy team environment.

Qualifications

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Responsibilities

• Helping to process customer orders, update our CRM and job records, check information and track progress against deadlines.
• Supporting account managers with customer and supplier enquiries by email and phone, and helping request quotations, samples and product information.
• Liaising with colleagues, suppliers and fulfilment partners to keep orders, deliveries and stock-programme requests moving smoothly.
• Maintaining accurate order documentation, supplier records, pricing information and electronic files in line with company processes.
• Assisting with parcel dispatches, deliveries, stationery, catalogues and the smooth running of the office.
• Supporting marketing activity, such as preparing mail-outs, sending samples and maintaining accurate customer data.
• Helping the finance team with basic administration, including organising invoices, statements and job paperwork

Skills

Attention to detail

Willingness to learn

Communication skills

Team player

Organisational skills

Education

GCSEs 4+ in any subject

GCSE Maths

GCSE English

Tools

Microsoft Word

Microsoft Excel

CRM systems

Job description

A.D. Branded Solutions in Manchester offers an apprenticeship opportunity across customer service, account management, operations, purchasing, marketing and finance. You will work towards a recognised qualification while supporting colleagues and gaining hands-on experience in an active business.

You will learn to manage orders, use CRM systems and build essential office administration skills in a busy team environment.