Customer Service Apprentice: Office Admin & Front Desk

Sika; Ledston; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive apprentice salary and bene

Career development pathways within S

Job summary

Sika in the United Kingdom is offering a Customer Service Apprentice role within our Key Accounts customer services team. You will gain hands-on experience in sales order processing, invoicing, delivery information, and stock availability while supporting reception to ensure a welcoming front-of-house experience.

This structured apprenticeship provides on-the-job training and a nationally recognised qualification in Customer Service, with potential for a permanent role upon successful

Qualifications

• Friendly and professional demeanour with excellent interpersonal skills.
• A genuine Customer Focus, delivering an exceptional Customer Experience.
• Strong attention to detail and organisational abilities, with a proactive can-do attitude.

Responsibilities

• Carry out customer services administration such as sales order processing and invoicing.
• Provide delivery and stock information to meet customer requirements.
• Support the reception team with cover and front-of-house duties.

Skills

Interpersonal communication

Customer focus

Team collaboration

Attention to detail

Written and verbal communication

Education

GCSEs (English and Maths)

Job description

Sika in the United Kingdom is offering a Customer Service Apprentice role within our Key Accounts customer services team. You will gain hands-on experience in sales order processing, invoicing, delivery information, and stock availability while supporting reception to ensure a welcoming front-of-house experience.

This structured apprenticeship provides on-the-job training and a nationally recognised qualification in Customer Service, with potential for a permanent role upon successful