Customer Delivery Agent

Northgate plc; Greater London; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading vehicle rental specialist in Greater London is seeking a Customer Delivery Agent to deliver and collect vehicles, ensuring high standards of customer service. This role includes a stable permanent contract and attractive benefits, including a quarterly bonus scheme and generous leave. Candidates should hold a valid UK or EU driving licence and possess a positive attitude to provide exceptional service. Be a part of an organization that values your growth in a dynamic environment.

Benefits

Quarterly bonus scheme

24 days annual leave

Free life assurance

Well-being services

Discounted gym memberships

Exclusive employee vehicle-leasing schemes

Pension and share scheme

Benefits App for discounts and cashback

Qualifications

• Must possess a full UK or EU driving licence.
• A 'can-do' attitude and a commitment to excellent customer service.
• Ability to work in a fast-paced physical environment.

Responsibilities

• Deliver and collect vehicles for customers.
• Valet vehicles to meet company standards.
• Ensure customer satisfaction through excellent service.

Skills

Customer service

Driving skills

Time management

Job description

Customer Delivery Agent

Reference: DEC20259164
Expiry date: 2026-01-16 13:06:00.000
Location: Brent Cross
Salary: £28,321.47 Per Annum
Benefits: standard benefits package
Salary: £28,321.00 pa + bonus
Weekly Hours: 42.5 hours / week, plus Saturday on a rota

As the UK's leading vehicle rental specialists, we make a commitment to keep our customers mobile, that's what we do.

As a Driver, you take our award-winning service directly to our customers' door and bring to life the Northgate experience. You don't necessarily need any previous experience to join our team as a Driver, just a 'can-do' attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).

Life as a Driver with Northgate Vehicle Hire

A day in the life of a Driver is fast-paced and physical – most of your day you're behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you're delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first-class experience customers demand, and, when you need support, there's a great team back at branch ready to help.

We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us – with a permanent contract and guaranteed hours, as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career.

As a Driver with Northgate Vehicle Hire, we offer:

• quarterly bonus scheme (up to £1,340 pa OTE)
• 24 days annual leave rising to 26 days with service (+ bank holidays) and an extra day's leave to celebrate your birthday
• free life assurance
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive employee vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• We're excited to have recently launched Wagestream for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid, it also lets you put money aside each month and, in addition, you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we're also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter