Customer Care Technician

Linsco Ltd; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading construction company is seeking a skilled Customer Care Technician to maintain the quality of newly built homes across the Midlands. The ideal candidate will manage a range of repair tasks, ensuring a high standard of work and compliance with safety regulations. Benefits include a company vehicle, generous holiday allowance, performance bonuses, and ongoing training. This role requires excellent customer service, reliability, and practical skills in various maintenance tasks.

Benefits

Company vehicle and fuel card

26 days annual leave plus bank holidays

Option of company car or car allowance

Performance-related bonus scheme

Company pension plan

Private medical cover

Ongoing development and training opportunities

Qualifications

• Previous experience as a maintenance or repair technician in construction or residential property.
• Practical skills in joinery, plastering, painting, and general repairs.
• High attention to detail and commitment to tidy work areas.

Responsibilities

• Complete all outstanding repair tasks safely and to a high standard.
• Carry out work in line with industry guidelines and building standards.
• Represent the organisation professionally and in a customer-focused manner.

Skills

Maintenance experience

Joinery skills

Attention to detail

Reliability

Customer service skills

Problem-solving mindset

Organisational abilities

Full UK driving licence

Job description

We are seeking a skilled Customer Care Technician for one of our Housebuilding clients, to help maintain the quality, condition, and functionality of newly built homes across the Midlands. The role involves carrying out a wide range of repair and finishing tasks, including joinery, painting, plastering, filling, and other related duties.

The ideal candidate will be a hands-on professional with strong attention to detail, able to work independently while following all relevant health and safety requirements.

Key Responsibilities

• Complete all outstanding repair and remedial tasks to a high standard, prioritising safety at all times
• Carry out work in line with current industry guidelines and relevant building standards
• Ensure all required documentation is completed accurately and on time
• Represent the organisation in a professional and customer-focused manner
• Monitor and maintain stock levels within the company vehicle
• Keep the work vehicle clean, well-maintained, and organised

Ideal Skills & Experience

• Previous experience as a maintenance or repair technician within construction, residential property, or similar fields
• Practical skills in joinery, plastering, painting, mastic work, filling, and general repairs
• Strong organisational and time-management abilities
• Excellent customer-service approach, with honesty and reliability
• High attention to detail and a commitment to maintaining tidy work areas
• Confident using tools, equipment, and basic mobile technology
• Problem-solving mindset and ability to work independently
• Full UK driving licence

Benefits

• Company vehicle and fuel card
• 26 days annual leave plus bank holidays
• Option of a company car or car allowance
• Performance-related bonus scheme
• Holiday purchase scheme
• Company pension plan
• Private medical cover
• Health and wellbeing membership
• Life assurance
• Employee share scheme
• Retail and lifestyle discounts
• Ongoing development and training opportunities

Linsco is acting as an Employment Agency in relation to this vacancy.