Customer Care Specialist | Full-Time, Local Impact

We’re Coventry Building Society Group; Bishop Middleham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday + bank holidays

Holiday buy/sell scheme

Annual discretionary bonus

Pension with enhanced contributions

Maternity, paternity and shared par,

Wellbeing support

Life assurance (6x annual salary)

Job summary

Coventry Building Society Group is seeking a friendly, helpful team member for our Chester Le Street branch. The role supports the local community, delivering cash handling, customer service and admin duties in a welcoming environment where every day is different.

This full-time position runs 8.45am to 5pm, Monday to Friday, handling a variety of customer needs, including cash transactions, service information, and phone-based support across our Customer Service area.

Responsibilities

• Handle cash transactions accurately and securely.
• Answer telephone calls for the Customer Service area.
• Support administrative tasks to keep branch operations running smoothly.
• Assist a wide range of customers with their needs in a friendly, helpful manner.

Job description

Coventry Building Society Group is seeking a friendly, helpful team member for our Chester Le Street branch. The role supports the local community, delivering cash handling, customer service and admin duties in a welcoming environment where every day is different.

This full-time position runs 8.45am to 5pm, Monday to Friday, handling a variety of customer needs, including cash transactions, service information, and phone-based support across our Customer Service area.