Part-Time Customer Adviser — Friendly Finance Support

Newcastle; Chester; Hybrid; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Corporate bonus scheme (on target 5%,

Pension scheme (up to 9% employer)

Annual performance reviews

Life assurance (4x salary)

Income protection

Health cash plan

Free onsite gym

Volunteer days

Cycle to work scheme

Job summary

Newcastle Building Society is seeking a Customer Adviser for a part-time role in Chester. You will engage with customers daily, listen to their financial needs, and support various in-branch tasks including transactions, savings accounts, and end-of-day cashing up.

The role emphasizes a friendly, team-oriented environment with a tailored 12-week training plan, progression opportunities, and a comprehensive reward package. Flexible scheduling supports work-life balance.

Qualifications

• Strong listening skills and the ability to empathise.
• Great with people and building relationships.
• Natural team player who enjoys collaborating with branch colleagues.
• Desire to learn and develop new skills in financial services.

Responsibilities

• Open and set up tills for the day and process customer transactions at the counter.
• Arrange customer appointments and assist in opening savings accounts.
• Cashing up and closing at end of the day.
• Provide excellent customer service and build long-term relationships.

Skills

People skills

Listening skills

Empathy

Team player

Job description

Newcastle Building Society is seeking a Customer Adviser for a part-time role in Chester. You will engage with customers daily, listen to their financial needs, and support various in-branch tasks including transactions, savings accounts, and end-of-day cashing up.

The role emphasizes a friendly, team-oriented environment with a tailored 12-week training plan, progression opportunities, and a comprehensive reward package. Flexible scheduling supports work-life balance.