Customer Assistant - Operations - Taunton

Marks and Spencer; Taunton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Taunton is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse keeping stock flowing, deliveries on track and the shop floor ready for customers.

It’s a physically demanding, fast-paced role that requires you to move with purpose and stay focused under pressure. You’ll use digital tools to track deliveries and stock, collaborate across store teams, and adapt quickly to varying shifts, including early mornings and weekends.

Qualifications

• Physically demanding role requiring stamina for long periods standing and moving.
• Ability to work across the wider store and meet changing demands.
• Willingness to use digital tools to manage deliveries and stock.

Responsibilities

• Manage stock, deliveries and behind-the-scenes tasks to keep the shop floor stocked.
• Use digital tools to track deliveries and stock levels.
• Collaborate with colleagues across store to maintain availability and speed.
• Adapt to early morning deliveries and late stock movement as required.

Skills

Physical fitness

Teamwork

Digital literacy

Adaptability

Tools

Stock tracking software

Job description

All the details

Work Pattern

Week 1

• Tuesday 10:00-16:00
• Wednesday 12:00-16:00
• Friday 10:00-16:00
• Saturday 12:00-21:00

Week 2

• Wednesday 10:00-16:00
• Thursday 12:00-21:00
• Friday 10:00-16:00
• Saturday 12:00-16:00

"Under 18 disclaimer"

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. "

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?