Customer Assistant - Operations - Cheshunt

Marks and Spencer; Cheshunt; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Cheshunt is seeking a Customer Assistant in Operations to keep our store running smoothly. You'll handle stock, deliveries and backstage tasks, use digital tools to track inventory and support colleagues across departments.

This role is physically demanding, with flexibility required across shifts and areas of the store. This position offers a fast-paced retail environment where you will move with purpose, adapt to early mornings and busy periods, and contribute to great

Qualifications

• Applicants must be 18 or older to comply with health and safety legislation.
• Flexible with shift patterns and a physically active role.

Responsibilities

• Stock, deliveries and backstage work to keep the shop floor full and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across the wider store, supporting colleagues across departments.
• Move with purpose and adapt to changing pace and demands of retail.

Job description

All the details

Work Pattern

Week 1 Sunday 06:00-14:00 Monday 06:00-14:00 Thursday 06:00-14:00 Friday 06:00-14:00 Week 2 Monday 06:00-14:00 Thursday 06:00-14:00 Friday 06:00-14:00 Saturday 06:00-14:00

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?