Customer Assistant - Operations - Talbot Green

Marks and Spencer; Llantrisant; On-site; GBP 12,398,000 - 15,154,000; Part time

Job summary

Marks & Spencer are hiring an Operations Assistant in the Llantrisant area. The role focuses on keeping stock flowing, managing deliveries, and supporting store operations behind the scenes.

You will be part of a busy team that maintains stock availability and a clean, inviting shop floor for customers. This role requires physical work, flexibility across shifts, and comfort using digital tools to monitor deliveries and inventory while collaborating with colleagues to ensure smooth store

Responsibilities

• Stock management and deliveries coordination behind the scenes.
• Maintain shop-floor availability, cleanliness and readiness for customers.
• Use digital tools to track deliveries and stock levels.
• Work across store functions and support colleagues to keep pace with retail demands.
• Adapt to early mornings and variable shifts to keep operations moving smoothly.

Job description

Summary

Operations Assistant

All the details

Week 1

Wednesday: 07:00 - 11:00
Friday: 16:00 - 20:00
Saturday: 07:00 - 11:00

Week 2

Tuesday: 18:00 - 22:00
Friday: 07:00 - 11:00
Saturday: 07:00 - 11:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?