Customer Assistant - Operations - Talbot Green

MARKS&SPENCER; Llantrisant; On-site; GBP 18,000 - 20,000; Full time

Job summary

MARKS&SPENCER in Llantrisant, United Kingdom, is looking for a Customer Assistant in Operations. This role acts as the backstage powerhouse behind store performance, handling stock, deliveries and the essential behind-the-scenes work that keeps the shop floor full and ready for customers.

You’ll move quickly, stay focused under pressure, and work across the wider store with teammates. Being digitally confident to track deliveries and stock is required, and flexibility to adapt to early mornings

Responsibilities

• You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You'll work across the wider store where needed.
• Being digitally confident to track deliveries and manage stock efficiently is essential.
• Being a team player is essential and you'll support colleagues across the store.

Job description

Week 1

• Wednesday: 07:00 - 11:00
• Friday: 16:00 - 20:00
• Saturday: 07:00 - 11:00

Week 2

• Tuesday: 18:00 - 22:00
• Friday: 07:00 - 11:00
• Saturday: 07:00 - 11:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?