Customer Assistant - Operations - Tunbridge Wells

MARKS&SPENCER; Royal Tunbridge Wells; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

MARKS&SPENCER in the United Kingdom is seeking a Customer Assistant in Operations. This role is the backstage powerhouse that keeps our stores running, involving stock, deliveries, and essential behind-the-scenes work.

It's physically demanding and high‑intensity, with early morning shift patterns. You will move products with speed and accuracy, across the wider store, using digital tools to track deliveries and maintain availability for customers.

Qualifications

• This job role involves operating mechanical equipment as relevant to the job role.
• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Responsibilities

• Stock handling and deliveries to ensure shop floor availability and smooth operations.
• Maintain cleanliness and readiness of the shop floor for customers.
• Work across the wider store and use digital tools to track deliveries and manage stock with speed and accuracy.

Job description

Schedule

• Week 1
  • Sunday 05:30-10:30
  • Monday 05:30-10:30
  • Tuesday 05:30-10:30
  • Thursday 05:30-10:30
  • Friday 05:30-10:30
• Week 2
  • Monday 05:30-10:30
  • Tuesday 05:30-10:30
  • Thursday 05:30-10:30
  • Friday 05:30-10:30
  • Saturday 05:30-10:30

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?