Customer Assistant - Operations - Salisbury

Marks and Spencer; Salisbury; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations at our Salisbury store. The role involves early-morning shifts with a physically demanding, high‑intensity pace, handling stock and deliveries to keep the shop floor full and ready for customers.

Flexibility is essential; you will work across store functions and use digital tools to track stock and deliveries. Applicants must be 18+ due to health and safety rules.

Qualifications

• Physically demanding, high‑intensity retail role.
• Responsible for stock, deliveries and behind-the-scenes work to keep shop floor stocked and ready for customers.
• Flexibility is vital and you will use digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to ensure availability.
• Keep shop floor full, clean and ready for customers.
• Use digital tools to track deliveries and stock efficiently.

Skills

Stock management

Deliveries handling

Digital literacy

Teamwork

Job description

All the details

Work Pattern

Week 1
Tuesday: 03:45-09:00
Wednesday: 03:45-09:00
Friday: 03:45-08:30
Saturday: 03:30-09:30

Week 2
Sunday: 04:30-10:30
Monday: 03:45-09:00
Wednesday: 03:45-09:00
Thursday: 03:45-08:30

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail. Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.This is a role for people who move with purpose. Are you ready for it?